Inova Fairfax Medical Campus: Here to serve our neighbors in Northern Virginia

From the desk of Patrick Christiansen
CEO, Inova Fairfax Medical Campus

The stories featured in the Winter 2018 issue of the Inova Fairfax Medical Campus InHealth magazine are a testament to the tireless, hard work of all our staff. Because of them, Inova Fairfax Hospital has once again been recognized both by U.S. News & World Report and Healthgrades as a top-performing hospital. Read about our Healthgrades and U.S. News “best hospital” rankings

Inova’s service promise is that we seek every opportunity to meet the unique needs of each person we are privileged to serve — every time, every touch. Our staff is dedicated to meeting this promise, and in support of that commitment, we focus on two key results: a great place to work and an exceptional patient experience. When we provide a great place to work, our staff are able and empowered to deliver an exceptional patient experience.

In the first quarter of 2018, we are training all of our staff on Inova’s Cultural Beliefs, which include:

• Patient Always
• Value People
• Focus
• Stronger Together
• Engage & Decide
• Tell Me

These guiding principles give us footing to provide great experiences to our patients and to each other. Inova strives to provide our patients with outstanding treatment, from the moment they arrive to the moment they are
discharged.

We are honored to serve you.

PATRICK CHRISTIANSEN, PhD
CEO, Inova Fairfax Medical Campus
Executive Vice President, Inova